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SHIPPING POLICY

Shipping Overview

At TrendToe, we prioritize seamless delivery to ensure your carefully selected items arrive in perfect condition. Our team processes orders with meticulous attention to detail, from quality checks to secure packaging tailored for footwear and accessories. Whether you're updating your everyday essentials or investing in premium styles, our logistics network guarantees reliable dispatch within 1-2 business days after order confirmation.

Shipping Timeframe

Processing typically completes within 24-48 hours, excluding weekends. Transit durations vary by destination: domestic shipments usually reach you within 5-7 business days, while international deliveries may require 10-20 business days. Seasonal peaks or carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer tiered shipping options based on order value:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60+
Expedited services are available at checkout for urgent deliveries.

Shipping Regions

Currently serving 30+ countries across North America, Europe, and select Asian markets. Some remote locations (e.g., islands, military bases) may incur additional fees or restrictions. During checkout, our system automatically validates your address against carrier limitations. For specific country inquiries, contact [email protected].

Order Tracking

Upon shipment, you'll receive a confirmation email with:
• A clickable tracking number linking to carrier updates
• Estimated delivery window
• Customs documentation (if applicable)
Track directly via our website's "Order Status" portal using your email and order number.

Delayed or Lost Shipments

While 98% of deliveries arrive on time, unforeseen delays can occur. If tracking shows no movement for 5+ business days or the parcel hasn't arrived 5 days post-estimated date, our support team will investigate promptly. Email [email protected] with "Delivery Inquiry: [Order#]" for prioritized assistance, including reshipment or refund options where applicable.

Customs & Import Duties

International customers are responsible for any customs fees, which vary by country and item value. These charges are separate from your order payment and typically collected upon delivery. We declare all packages at actual purchase value to comply with global trade regulations. For duty estimates, consult your local customs office using our HS code (provided upon request).
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